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Downtime

Some services are down

Oct 20, 2025 at 6:56am UTC
Affected services
app

Resolved
Oct 20, 2025 at 9:49am UTC

App is back

Updated
Oct 20, 2025 at 8:36am UTC

Oct 20 1:26 AM PDT We can confirm significant error rates for requests made to the DynamoDB endpoint in the US-EAST-1 Region. This issue also affects other AWS Services in the US-EAST-1 Region as well. During this time, customers may be unable to create or update Support Cases. Engineers were immediately engaged and are actively working on both mitigating the issue, and fully understanding the root cause. We will continue to provide updates as we have more information to share, or by 2:00 AM.

Created
Oct 20, 2025 at 6:56am UTC

Temporary Downtime Due to AWS Outage

We’re currently experiencing temporary downtime caused by an ongoing AWS service disruption. All transactions and card limits remain fully functional.

Waiting for updates from AWS